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Conference Room Scheduling...

Conference Room Scheduling Policy

All guest relations associates provide the service of conference room scheduling.  This service is available from 9 am to 5 pm.  Due to the high volume of requests we ask that all reservations for future dates be emailed to  When placing your request please include:  date, time, number of attendees, room preference, the client, vendor or account and any additional requests (e.g., AV equipment).  You will be assigned a room based on the information provided and room availability.

Business judgment is used to prioritize requests for conference rooms.  First, are client meetings, which are given top priority.  Second, are agency business meetings, without clients.  Third, non-business meetings held before or after the agency's normal working hours or during lunch hour.

Based on these priorities, it is possible that your meeting may be “bumped,” which means, moved or canceled due to a higher-priority meeting.  In these cases, we will do our best to move your meeting to an acceptable location.   We will notify you of all changes.

Special rules apply when reserving specialty rooms on the 21st floor: Burnett Room, Starbar, and USMG.  After you complete your reservation for all conference rooms on the 21st floor you must email setup information to For more information on scheduling these specialty rooms, please see our FAQ on this subject